Stretch film wrapping machines are used in manufacturing production lines all around the world to automate the end of line packaging process. This practice has proved to be effective in saving manufacturers considerably in labor expenses, packaging time and improved load security. Thanks to modern production lines and state of the art technology.
If people living in 1915 had any idea what the world would be like in 2015, they wouldn’t have been staggered by the changes. Taking this into consideration, contemplating what the world will be like in another 100 years is one well worth doing. Stretch wrap is an excellent example of something that didn’t even exist 100 years ago, and is something that is taken for granted today. How it will fit into the future may be a great exercise for the mind, but it is also what will help shape the actual future. If you have any doubt, just think about Star Trek and those weird little phones they used. Those are real less than 50 years later, and actually getting more advanced by the year.
There is something exciting about packing, whether it is for a personal move or moving goods. It usually means change - or progress in our lives.
For businesses, it is very easy to explain why you should love packaging - it means you're selling your product and shipping it to the clients who need your goods. Of course there are complications and difficulties with packaging your goods - but let's not pretend the complications outweigh the benefits of signing off on a big sale.
Like many items of convenience, such as sliced bread and sandwich bags, the history of stretch wrap is not commonly known. In fact, most people don’t even know it by its name, and it is often thought to be the same as things like bubble wrap. Packaging film is generally taken for granted, but it has a much richer past than you might think. Imagine what it would be like to send a pallet of boxed items without stretch film to cover it. While it isn’t a nightmare, it certainly presents a lot of different problems that you don’t have to worry about today.
I can't lie, we really care about the stretch film we make. From the moment the resin reaches us to the moment the film is delivered to it's destination, we watch each step of the stretch film manufacturing process very closely.
"What movies do you guys do?"
I can't tell you how many times I have told someone I work for Paragon Films and they respond with, "What movies do you guys do?" I can't help but laugh as I explain what the "Films" in our company name applies to. I love explaining what we do and who we are to people. Not many people, including me before I worked here, knew there was so much to stretch film.
Besides being a top hit song from Tina Turner, many people ask and wonder, "What's love got to do with it?", when it comes to the internal and business relationships of Paragon Films.
The Birth of Cold Force
A few years ago there was an unmet need for a film that could be used in cold temperature environments that had excellent cling and load holding force. Other films, due to the cold temperatures in transit or storage, would lose their cling and load holding capabilities, creating a headache when the load was moved. As a result, Cold Force has become one of Paragon's fastest growing machine films.
We love hearing and seeing stories about our products. This is a blog article written by Dennis Salazar of Salazar Packaging.
At Paragon we know it's a fact, without customers, we wouldn't be where we are today! I want to share this recent article I read in PlasticsNews. To me, it was a reminder that we cannot over look the simple things. Whether it's selling stretch film or shopping at your favorite retail store, customer service and retention is vital to your company's success.
We all know it’s easier to retain a customer than to find a new one. However, many manufacturers continue to pour millions of dollars into new business development while neglecting simple customer-retention strategies.
In a global economy with competitors at every corner, customer satisfaction is imperative to maintain and grow your bottom line. It is said that it is easier for great service to overcome a second-rate product than it is for a great product to overcome second-rate service. We’ve all been on one side or the other of this coin. When I asked a group of executives recently, they unanimously agreed that they would rather go up against a rival with second-rate service any day.
As sales managers, we must realize that customer retention is every bit as important as new business development, and it can be achieved at a fraction of the cost of finding new customers.
In manufacturing, we rely on standards such as ISO 9001, which sets protocol for continuous improvement. ISO 9001 understands that each manufacturer is different and allows us to set our own objectives.
Ironically, customers actually know more about your products and services than you do. Customers know:
* What it’s like to buy your product and deal with customer service and technical support.
* What it’s like when a delivery is late, damaged, or incorrect, and whether you honor your return policy.
* Whether you return phone calls.
* Whether your product provides value.
In most cases, an unsatisfied customer can be retained with just one short phone call by a manager or sales rep. However, too many companies take customers for granted and then must invest thousands of dollars to replace them.
Rappaport is director of sales and marketing for Business Answers International, a Palm Beach Gardens, Fla., industrial consulting firm.